Polityka wysyłki

Order Processing Time

All orders are processed and handed over to the shipping carrier within 1–2 business days (excluding weekends and public holidays).

Important: Please ensure your shipping address is complete and accurate at checkout. Once an order has been shipped, the shipping information cannot be modified.

Shipping Destinations & Delivery Times

We ship to selected countries and regions available at checkout. The estimated delivery times below are calculated after dispatch (excluding processing time):

• Eligible local-stock destinations: 3–8 business days
• Other supported destinations: 9–15 business days

Please note: Delivery times for some remote areas or specific products may be extended. Delivery may be further delayed due to force majeure events (e.g., severe weather, customs inspections).

Shipping Costs

• Standard Shipping Fee: $4.99
• Free Standard Shipping: On all orders over $30

Duties & Taxes

For international orders, import duties, taxes, and other fees may be applied according to the destination country's policies. These charges are the customer's responsibility.

KISSBOBO cannot predict or control these costs. If you have concerns, please contact your local customs office for more information before ordering.

Order Tracking & Important Information

• Tracking: Once your order has shipped, a confirmation email containing your tracking number will be sent automatically. You can use this number to track your package's status.
• Address Accuracy: We are not responsible for packages lost, delayed, or incurring additional fees due to an incorrect or incomplete shipping address.
• Delivery Issues: If your package does not arrive within the estimated timeframe, please first check its status using the tracking number.

Contact Us

If you have any questions about our Shipping Policy or need to check your order status, our customer service team is happy to help.

Email: support@kissbobo.co