Polityka zwrotu kosztów

30-Day Return Policy

We want you to be completely satisfied with your KISSBOBO purchase. You have 30 days from the date of receiving your item to request a return.

Return Conditions

• Non-Quality Returns: To be eligible for a return, the item must be unused, unwashed, and in its original intact packaging. The customer is responsible for covering the return shipping costs in this case.
• Quality Issues: If your item is defective or arrives damaged, KISSBOBO will take full responsibility. We will cover the return shipping costs or provide a free replacement.
• Hygiene & Safety Exceptions: Due to the nature of our products, any breast pump components or accessories that have been unsealed, opened, or have come into contact with the body or breast milk are strictly non-returnable, unless there is a verified manufacturing defect.

Promotional & Sale Items

Items purchased during a sale or promotion are subject to the same return rules outlined above, unless they are specifically marked as "Final Sale" near the purchase button on the product page. Final Sale items cannot be returned or exchanged.

Refund Process

• Inspection & Processing: Once your returned package is received and inspected at our facility, we will process and initiate your refund within 5 business days.
• Bank Processing Time: After the refund is issued on our end, please allow approximately 5–10 business days for your bank or credit card company to post the funds to your original payment method.

How to Start a Return

To initiate a return or report a defective item, please contact our customer support team with your order number and relevant photos (if applicable).

Email: support@kissbobo.co