Shipping Policy

Order Processing Time

All orders are processed and handed over to the shipping carrier within 1-2 business days (excluding weekends and public holidays).

Shipping Destinations & Delivery Times

We offer worldwide shipping. The estimated delivery times below are calculated after shipment (excluding processing time):

Shipping Costs

Duties & Taxes

For international orders, import duties, taxes, and other fees may be applied according to the destination country's policies. These charges are the customer's responsibility.

KISSBOBO cannot predict or control these costs. If you have concerns, please contact your local customs office for more information before ordering.

Order Tracking

Once your order has shipped, a confirmation email containing your tracking number will be sent automatically to your registered email address.

You can use this number to track your package's status in real-time on our website or the carrier's website (e.g., USPS, DHL).

Important Information

• Address Accuracy: KISSBOBO is not responsible for packages lost, delayed, or incurring additional fees due to an incorrect or incomplete shipping address.
• No Modifications After Shipping: Orders cannot be canceled or modified once the status changes to "Shipped" and a tracking number is generated.
• Delivery Issues: If your package does not arrive within the estimated timeframe, please first check its status using the tracking number.

Transfer of Ownership & Risk

Ownership and risk of loss for the products transfer to you upon our delivery of the package to the logistics carrier and the generation of a tracking number.